Privacy Policy

Last Updated: March 9, 2026

Elite Authentic Trading L.L.C ("we", "us", or "our") is a licensed business registered in the United Arab Emirates and operates this website and online store (the “Services”). Our store is powered by Shopify.

This Privacy Policy explains how we collect, use, disclose, safeguard, and process your personal information when you access or use our Services.

1. Personal Information We Collect

We may collect the following categories of personal information:

• Name
• Billing and shipping address
• Phone number
• Email address
• Payment information (processed securely through third-party payment providers)
• Account login details
• Order history and transaction details
• Device and browser information
• IP address and usage data

We collect this information when you place an order, create an account, contact us, subscribe to marketing communications, or interact with our website.

Certain information is collected automatically through cookies and similar technologies. You may control cookies through your browser settings; however, disabling cookies may affect certain features of the Services.

2. Lawful Basis for Processing

We process your personal information in accordance with applicable laws, including UAE Federal Decree Law No. 45 of 2021 on the Protection of Personal Data (PDPL), based on one or more of the following lawful bases:

• Performance of a contract (e.g., processing orders and payments)
• Legitimate business interests (e.g., fraud prevention, service improvement, and security monitoring)
• Compliance with legal obligations
• Your consent (e.g., marketing communications where required)

3. How We Use Your Information

We use your personal information to:

• Process and fulfill orders (physical and digital products)
• Deliver products and services
• Provide customer support
• Manage user accounts
• Improve and optimize our Services
• Detect, investigate, and prevent fraud, chargebacks, or unauthorized activity
• Send marketing communications (you may unsubscribe at any time)
• Comply with legal and regulatory obligations

We do not sell your personal information to third parties.

4. Sharing Your Information

We may share your personal information with trusted third parties necessary to operate our business, including:

• Shopify (our e-commerce platform provider)
• Payment processors
• Shipping and logistics providers
• IT and cloud service providers
• Marketing and analytics partners
• Authorities or regulators where required by law

We may also share information where reasonably necessary to prevent fraud, enforce our policies, respond to disputes or chargebacks, or protect our legal rights.

Third-party service providers process personal information in accordance with their own privacy policies and contractual obligations.

5. Digital Products

For Digital Products — including but not limited to digital codes, activation codes, access codes, subscription keys, digital wallet credits, and account credentials or pre-activated accounts — you may be required to contact us after purchase and provide your order number to receive your product details where applicable.

Due to the nature of Digital Products, once a digital code, access key, subscription, or account credentials have been delivered, transmitted, accessed, or successfully issued, the sale is considered final and non-refundable, except where required under applicable UAE consumer protection laws.

We reserve the right to refuse, cancel, or suspend any Digital Product order where fraud, suspicious activity, resale activity, misuse, or chargeback abuse is suspected.

6. Data Security & Retention

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.

We retain personal information only as long as necessary to fulfill orders, provide Services, comply with legal and accounting requirements, resolve disputes, and enforce our agreements.

Transaction and billing records may be retained for up to 5 years to comply with UAE accounting, tax, and regulatory obligations.

7. Your Rights (Data Subject Rights)

Subject to applicable UAE law, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent where processing is based on consent
• Object to certain types of processing

To exercise your rights, please contact us using the details below. We may require identity verification before processing your request.

8. International & Cross-Border Transfers

Because our store is powered by Shopify and we use international third-party service providers, your personal information may be processed or stored outside the United Arab Emirates.

Where cross-border transfers occur, we take reasonable contractual and organizational measures to ensure appropriate safeguards are in place in accordance with applicable data protection laws.

9. Children’s Privacy

Our Services are not intended for individuals under the age of 18. By using our Services, you confirm that you are at least 18 years old or have parental or guardian authorization.

We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a minor without appropriate authorization, we will take reasonable steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last Updated” date.

11. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Elite Authentic Trading L.L.C
Licensed and registered in the United Arab Emirates
Dubai, United Arab Emirates
Email: eliteauthentic.official@gmail.com